Hi there, we sent the event attendees a link to sign up by email the day after, did you sign up using that link or did you sign up on our general website for the waiting list? If you signed up using the special link provided please email us the name of your company at firstname.lastname@example.org. Normally processing the application only takes around a week. If it’s been a month, it probably means we are missing some documents or other information from your side. If you did not sign up using the special link and only signed up for the waiting list, please send us an email too so we can send you the link and you can complete the full registration.
We don’t ask for your online banking login details, like passwords. We only ask you to submit your bank account number and ID number that you used to open the account (we have an ID on record, but this may be a different one that you used to open your account, for example passport vs HKID). You can only link a bank account in your own name. We then send your name, ID number and account details to your bank, and if it is the same as they have on record, the account link will be approved by your bank.
Hello and my apologies. My colleague who somehow missed the chat already replied. Unfortunately we have a 3000 per day top up limit, so the rest will be credited to your account tomorrow. I apologize for the inconvenience
Hi there, since the segregated bank account we safely store your funds in is not in your own name, some services won't be able to let you use this. We have already created a setup that allows giving everyone their own account number in their own name, that we are currently using for our business product and we are also planning to move our personal product to this system over the next months.
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