@rololo88 Please note that most banks take 1-2 business days to process regular (free) e-transfers. Express transfers will be processed on the same day. We can only update your balance once we have received your funds. Our top-up team starts the top up process between 4:00 pm - 6:30 pm Mon - Fri. The amount will be updated on your balance by 6:30 pm on the same business day if the transaction is made and received before 4:00pm.
For any other questions regarding your specific account please contact us through the in app chat or email (firstname.lastname@example.org).