Can a Cuban resident create an account in Neat?
Cubans are bloked everywhere, can this people create an account with Neat? The card could be sent throuhg DHL?
Hi Maia, yes Cuban nationals (like any nationals of countries other than the 12 mentioned in the below sanctions list) are welcome to open an account with Neat.
For non Hong Kong residents we require the person to scan his/her original passport as part of the account opening process.
Current list of sanctioned countries: http://www.cedb.gov.hk/citb/en/Policy_Responsibilities/united_nations_sanctions.html
Hi David, thanks for your answer. But I tried to download the application from Cuba and I get a message like this one: your country hasn´t permission to download this app.
Hi Maia, thanks for pointing that out. We have now updated our availability in both Apple's App Store & Google's Play Store. If not yet available, please try again in 24hrs.
@David Dear David:
Thanks a lot, I could download and install the application but now I cannot receive the sms. I mean the application sends the code but I never receive it.
@maia There are certain areas that block registration SMS such as Cuba and there is not much we can do for now :( We are looking into verifying users through other channels but we have not yet found a solution that is sustainable.