Top-Up from China



  • Has someone ever did the top-up thing from mainland China using Unioncard, Mastercard, BOC or ICBC ?



  • If you want to top up from abroad, you need to do a SWIFT wire transfer. This should be done in your online banking or at a branch, but has nothing to do with UnionPay or MasterCard.



  • Yes, at the moment international top-ups indeed work through bank transfers. Do note the bank in your home country and the receiving bank in Hong Kong may charge a fee. To get to our highest tier in terms of max balance (http://www.neat.hk/faq?questionId=top_ups_3) you will need to top up from an account in your own name at least once. After that - depending on your country - there might be other services that can help you transfer for a better rate, you can always send us and e-mail and we will help you find a solution :).

    We understand card top-ups may be a bit easier, but unfortunately it's quite expensive for us to process. We are considering this though, but I cannot confirm it yet for now.



  • @iris_neat Since mainland China isn't considered as a foreign country, wouldn't it be better if there could be an easy way to topup directly from few specific banks like ICBC of China or even China Merchant bank rather than going through a long process of foreign remittance which cost extra fee and waste of one's time. It will also open a whole new opportunity for Neat to reach more people in the mainland especially foreigners



  • @viktor said in Top-Up from China:

    @iris_neat Since mainland China isn't considered as a foreign country, wouldn't it be better if there could be an easy way to topup directly from few specific banks like ICBC of China or even China Merchant bank rather than going through a long process of foreign remittance which cost extra fee and waste of one's time. It will also open a whole new opportunity for Neat to reach more people in the mainland especially foreigners

    Hong Kong and Macau are regions under PRC sovereignty. However, because of historical reasons; each location HK, MACAU & the Mainland has its own set of financial, legal and judicial system. The banking systems in each location are independent of one another with their own individual respective regulations, licenses, guidelines and laws. They in-fact act like separate countries, even though all three locations is one country.

    Until, the mainland relaxes wire transfers going outside its jurisdiction or the separate banking systems are integrated into one; it'll continue to be come considered international wire transfers.

    We can only wait until 2047 & 2049 to know for sure. 😉


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