Any update on the server outage?

  • - Can not access app and neat services via the iphone app - any updates?

  • Hello, we are very sorry for this, our services provider is having technical issues right now, but they should be fixed soon.

  • We have tested and the cards are working OK.

  • I have a question about server outage. Sometimes Neat app can't log me in so I can't check the balance, is this only due to Server outage that the app can't connect to? Will I still be able to use the Neat card itself if I have enough balance in the Neat account?

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