Does Neat see all my transactions?

  • Hi there! I was wondering if your team can actually see what I am spending my money on? I feel like it may be a lack of privacy if that is the case...

  • As with any other card company, the payment network or even a bank, some of our employees will have access to your transaction records to properly do their jobs and assist you. We cannot view what items you have bought, but some employees are able to access the transaction records as visible to you in the app to help resolve any issues that might arise. Employees will only access your transaction records to fulfil their duties and it is against company policy and also illegal to access or share the information for reasons other than doing assigned duties.

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